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Maintenance Plan.

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Don't Wait! Join Our Comfort Club Today!

COMFORT CLUB

Maintenance Services.

Comfort Club
Check out the brochure!

Keeping your system maintained can lower energy bills, prevent system breakdowns and improve the life of the system. As the weather changes, it’s important to make sure your cooling system is ready to run efficiently and safely. We offer maintenance plans to help keep you comfortable throughout the year. Automatic schedule reminders are sent out two weeks prior to an expected appointment for a no hassle reminder.

Annual Comfort Plan Includes:

Two precision maintenance tune ups per year: Spring and Fall
10% off repairs
No after hours fees
Priority scheduling on service
Easy, no hassle payment plans and reminders
Fall & Spring Maintenance

Check defrost cycles, drain lines, clean condenser and clean evaporator coils, all electrical connections and components, refrigeration levels, thermostat, safety switches, fan motors, ductwork and overall heating and AC operations.

Comfort Club Membership Pricing

1 system: $240 per year, $20 per month
2 systems: $480 per year, $40 per month
3 systems: $720 per year, $60 per month
4 systems: $960 per year, $80 per month

*$50 for each remote device such as humidifier, dehumidifier, indoor air quality device
*additional $10 for each indoor air quality device attached to indoor system

Why become a member?

Safety check
Prevent breakdowns
Improved energy efficiency resulting in lower energy bills
Cleaner air quality
Prolonged life of system
Easy, no hassle reminders will be sent approximately two weeks prior to a recommended time of service for maintenance

*10% discount does not apply to initial diagnostic fee, cannot be combined with any other discounts*

Don't Wait! Join Our Comfort Club Today!

Our Promise.

INVESTED IN THE COMMUNITY

As an active participant within the community, not only do we support local businesses through charity events but we also volunteer and give back to the local schools and food banks. Additionally, Kris and Shanna’s children have all been born and raised within this community, they play sports within Williamsburg and are active in community events.

PROMPT & RESPONSIVE

Nothing else matters in this world except honesty. We all face life events that get in the way. You can count on us to be transparent and honest. We will tell you the truth about your hvac needs. We don’t believe in high pressure sales so take your time, discuss these decisions with your family and we will be here when you’re ready to move forward.

TRANSPARENT & HONEST

In today’s world, people are busy. We often hear that it is hard to get people to do what they say. Horns Heating and Cooling is a breath of fresh air. We will call you when we say we will call you. We will reply to you promptly and our promise is to never leave you hanging.

RESPECTFUL & TIDY

Have you ever had a contractor come into your house with muddy shoes or finish a job and leave a giant mess on the floor? Yeah, we’re not like that. Customers tell us we are neat and tidy. We leave the homes as clean as when we first walked in the door. We respect your space as if it were our own.

TESTIMONIALS

Why Our Customers Choose Us.

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Matthew Dopp profile picture
Matthew Dopp
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Kris and Justin did an amazing job installing our new unit
Posted on Google Google
Zack Howell profile picture
Zack Howell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From start to finish, our experience with Horns Heating & Cooling was excellent. From the very beginning, their communication and responsiveness set them apart. Before calling Horns, I reached out to three other local Williamsburg HVAC companies and couldn’t even get a callback to confirm an appointment. Horns was the complete opposite — prompt, clear, and professional every step of the way. They did an excellent job walking us through all options, from repair vs. replacement to different equipment levels, without pressure. Kris was fantastic on site, working alongside Justin — both were knowledgeable, respectful, and clearly took pride in their work. Shanna’s communication throughout the process was also excellent and kept everything running smoothly. The installation itself was flawless. The team laid down drop cloths, kept the work area clean, and even vacuumed afterward — the attention to detail really stood out. On top of that, they corrected an issue from the original builder by adding a proper outside intake that should have been installed from day one. Exceptional workmanship, professionalism, and customer care from start to finish. Horns earned our trust and our business — highly recommended.
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Kim Davis profile picture
Kim Davis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They returned my call as soon as they got my message and came out that day to fix my freezer at my business!! Thank you for the fast response!!
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Deloris Griffith profile picture
Deloris Griffith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great job. Very clean work.
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Jeff Long profile picture
Jeff Long
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My wife and I highly recommend this company. Chris, the owner, is extremely knowledgeable and professional. His additional team member, John, is also terrific. Chris did a thorough analysis of our needs and worked up detailed options. We ended up deciding to replace the broken all-in-one air conditioning/gas furnace unit outside our home with a heat pump system split between an outside condenser and an air handler in our crawlspace. The new American Standard system is extremely efficient (20+ SER) and high-tech, and we are very happy with it. Although the system was not cheap, we still feel it was a terrific value. We will absolutely continue to do business with Horn's, and we're happy we have a company such high caliber we can rely on.
Posted on Google Google
Kelley Engstrom profile picture
Kelley Engstrom
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you for your 5 star customer service and work.
Posted on Google Google
Gale Simpson profile picture
Gale Simpson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
On time and a job well done.
Posted on Google Google
D S profile picture
D S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Top notch customer service!!! Shanna and Kris are a remarkable duo. Just honest business owners that truly care about their customers. I always have an exceptional experience with Horns Heating & Cooling. They are genuine, honest, and always prioritize their customers' best interests. When I have an issue, they go above and beyond to ensure it is resolved. I highly recommend them to anyone looking for exceptional service!
Posted on Google Google
John Aaron profile picture
John Aaron
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
He was very courteous . He explained everything that he did while working on our furnace

Serving Greater Williamsburg & James City County.

Heating . Cooling . Refrigeration

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