OUR SERVICES
Expert Service. Total Comfort.
HEATING
Residential and commercial custom install, repair, and maintenance of all makes and models of heat pumps, furnaces, ducted and ductless mini splits, thermostats, and rooftop business units.
COOLING
Residential and commercial custom install, repair, and maintenance of all makes and models of heat pumps, straight AC, ducted and ductless mini splits, thermostats, and roof top business units.
AIR QUALITY
Residential and commercial solutions for clean and fresh air to include germicidal lamps, fresh air ventilators, electronic air cleaners, and purifiers. Installation of humidifiers, dehumidifiers, and ductwork repairs.
MAINTENANCE
Residential and commercial maintenance to keep your systems clean and running efficiently. Check out our Comfort club for more info!
REFRIGERATION
Commercial installation, repairs, and maintenance of walk-in coolers, walk-in freezers, reach-ins, display cases, ice machines, and other restaurant equipment.
WHO WE ARE
Efficiency Matters.
Horns Heating and Cooling is a family owned and operated business. Based in Williamsburg, VA, we provide reliable residential and commercial HVAC solutions backed by experienced technicians and a commitment to exceptional service. We’re dedicated to keeping our community’s homes and workplaces comfortable, efficient, and safe. We’re fully licensed, insured, and bonded.
TESTIMONIALS
Why Our Customers Choose Us.
Posted on Google Matthew DoppTrustindex verifies that the original source of the review is Google. Kris and Justin did an amazing job installing our new unitPosted on Google Zack HowellTrustindex verifies that the original source of the review is Google. From start to finish, our experience with Horns Heating & Cooling was excellent. From the very beginning, their communication and responsiveness set them apart. Before calling Horns, I reached out to three other local Williamsburg HVAC companies and couldn’t even get a callback to confirm an appointment. Horns was the complete opposite — prompt, clear, and professional every step of the way. They did an excellent job walking us through all options, from repair vs. replacement to different equipment levels, without pressure. Kris was fantastic on site, working alongside Justin — both were knowledgeable, respectful, and clearly took pride in their work. Shanna’s communication throughout the process was also excellent and kept everything running smoothly. The installation itself was flawless. The team laid down drop cloths, kept the work area clean, and even vacuumed afterward — the attention to detail really stood out. On top of that, they corrected an issue from the original builder by adding a proper outside intake that should have been installed from day one. Exceptional workmanship, professionalism, and customer care from start to finish. Horns earned our trust and our business — highly recommended.Posted on Google Kim DavisTrustindex verifies that the original source of the review is Google. They returned my call as soon as they got my message and came out that day to fix my freezer at my business!! Thank you for the fast response!!Posted on Google Deloris GriffithTrustindex verifies that the original source of the review is Google. Great job. Very clean work.Posted on Google Jeff LongTrustindex verifies that the original source of the review is Google. My wife and I highly recommend this company. Chris, the owner, is extremely knowledgeable and professional. His additional team member, John, is also terrific. Chris did a thorough analysis of our needs and worked up detailed options. We ended up deciding to replace the broken all-in-one air conditioning/gas furnace unit outside our home with a heat pump system split between an outside condenser and an air handler in our crawlspace. The new American Standard system is extremely efficient (20+ SER) and high-tech, and we are very happy with it. Although the system was not cheap, we still feel it was a terrific value. We will absolutely continue to do business with Horn's, and we're happy we have a company such high caliber we can rely on.Posted on Google Kelley EngstromTrustindex verifies that the original source of the review is Google. Thank you for your 5 star customer service and work.Posted on Google Gale SimpsonTrustindex verifies that the original source of the review is Google. On time and a job well done.Posted on Google D STrustindex verifies that the original source of the review is Google. Top notch customer service!!! Shanna and Kris are a remarkable duo. Just honest business owners that truly care about their customers. I always have an exceptional experience with Horns Heating & Cooling. They are genuine, honest, and always prioritize their customers' best interests. When I have an issue, they go above and beyond to ensure it is resolved. I highly recommend them to anyone looking for exceptional service!Posted on Google John AaronTrustindex verifies that the original source of the review is Google. He was very courteous . He explained everything that he did while working on our furnace
Our Promise.
INVESTED IN THE COMMUNITY
As an active participant within the community, not only do we support local businesses through charity events but we also volunteer and give back to the local schools and food banks. Additionally, Kris and Shanna’s children have all been born and raised within this community, they play sports within Williamsburg and are active in community events.
PROMPT & RESPONSIVE
Nothing else matters in this world except honesty. We all face life events that get in the way. You can count on us to be transparent and honest. We will tell you the truth about your hvac needs. We don’t believe in high pressure sales so take your time, discuss these decisions with your family and we will be here when you’re ready to move forward.
TRANSPARENT & HONEST
In today’s world, people are busy. We often hear that it is hard to get people to do what they say. Horns Heating and Cooling is a breath of fresh air. We will call you when we say we will call you. We will reply to you promptly and our promise is to never leave you hanging.
RESPECTFUL & TIDY
Have you ever had a contractor come into your house with muddy shoes or finish a job and leave a giant mess on the floor? Yeah, we’re not like that. Customers tell us we are neat and tidy. We leave the homes as clean as when we first walked in the door. We respect your space as if it were our own.
Serving Greater Williamsburg & James City County.
We Love Our Community!
Financing.
Did you know that HVAC systems are among the top investments a homeowner will make in a lifetime? We know planning for an HVAC replacement or repair can be tough. We offer competitive financing to make your payment plans hassle free. After getting your quote, click the link below to be pre-approved and/or approved for a loan to make your HVAC investment. We offer fixed-rate, low payment financing as low as $90/mo and No-Interest Financing.
Heating . Cooling . Refrigeration
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Horns Heating & Cooling is Licensed, Insured, and Bonded.






